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Top Tasks To Outsource For Small Businesses

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Last Updated on by Noni May

If you’re a small business owner, then you know there’s a lot to do. Whether you’re operating from home or a small office, you can easily end up spending all your time handling time-consuming admin and other tasks and be left with hardly any time left to actually run your business. To free up your time for more important things, you can outsource some tasks to a third party. But which tasks should you outsource?

Scheduling and Answering Phones

Use a virtual receptionist to manage your receptionist needs from a remote location. This could include answering phones, taking messages, managing your schedule, checking emails, and more. 

Some virtual receptionist services also offer a live chat option so you can be sure that every possible lead from customers is being handled by a professional receptionist. Many freelancers offer these services and can be very affordable. 

Managed IT Services

Companies like www.unitynetworking.org offer managed IT services. You can manage your IT in house, but while your business is small, this can mean paying for a staff member who doesn’t always have much to do. Outsourcing means you can get help when you need it and avoid IT downtime that could be costly to your business. 

Graphic Design

Graphic design can be used to help your marketing campaigns to stand out. A good graphic designer on retainer can be expensive, but you can outsource this to save some money. There are lots of websites where you can find designers who will take on outsourced work. 

Bookkeeping

Bookkeeping is one of the most common tasks for businesses to outsource. As your business grows, managing your books can become more complicated, so it is essential to have someone who knows what they’re doing looking after them.

Look for a company that can also prepare your tax return to make tax season much easier. 

Web Design

Your website is often the first impression people will get of your business, so it is very important to it reflects your branding and has a design that is effective and functional. You need a website that is responsive so it will adjust to different mobile screen sizes, leading to higher customer satisfaction and more conversions. 

If you aren’t a web designer, you can outsource your web design to agencies or freelancers to make sure you have a site that customers will use. 

Customer Support

If you don’t have enough time to effectively handle your customer support needs, then you can outsource to make sure this is still being done properly. Offering proper customer support is an essential part of making loyal customers and driving conversions. 

The industry your business is in will make a difference to the person that you hire, depending on whether you need basic customer or more advanced technical support.

You can hire individual freelancers, but an agency or other professional company is likely to be more effective, as they will have more operators to pick up each call. 

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